BetFred Terms and Conditions

Welcome to BetFred. These Terms and Conditions govern your use of our website, mobile applications and all services we provide, including sports betting, BetFred Bingo, and our casino products. By registering an account, completing the BetFred login process, or otherwise using our services, you agree to be bound by these terms in full. If you do not agree with any part of these terms, we ask that you do not use our website or app.

Who We Are

We are Petfre (Gibraltar) Limited, trading as BetFred, registered in Gibraltar under company number 99314, with our registered office at 5.2 Waterport Place, 2 Europort Avenue, Gibraltar GX11 1AA. We are part of the Betfred group, a family-owned business founded by brothers Fred and Peter Done, and we have operated online since 2004. When you play at BetFred Casino, or place a wager with Bet Fred on sports, horse racing, or virtual games, you are entering into an agreement with our company.

Our Licences

We hold a licence from the Gambling Commission of Great Britain under account number 39544 for customers in Great Britain. For customers outside Great Britain, we operate under the Government of Gibraltar and the Gibraltar Gambling Commissioner, Gaming RG No. 036 and Betting RGL No. 038. We are proud members of GAMSTOP, GamCare, GambleAware, Take Time to Think, the International Betting Integrity Association, and GameCheck (Member ID GCS00024).

Eligibility and Account Registration

To use BetFred UK services, you must be at least 18 years old and legally permitted to gamble in your jurisdiction. When you create an account, you must provide accurate, current and complete information. Once registered, you can access your account at any time through the BetFred login page or the BetFred app.

• You must be the sole owner and user of your account
• You may only hold one account with us; duplicate accounts are prohibited
• We may require identity verification before allowing withdrawals or bonus credits
• You are responsible for keeping your betfred login my account details secure

Deposits and Withdrawals

We accept deposits via Visa and Mastercard debit cards, Apple Pay, Instant Banking, and BACS bank transfer. Credit cards are only accepted for residents of Gibraltar, the Isle of Man and the Channel Islands. All deposit and withdrawal methods must be registered in your own name, and funds must belong to you; funds from a joint account in your name are treated as your own.

New accounts can only be opened in GBP or Euros, and deposits must be made in your account currency. Minimum deposit amounts depend on the payment method chosen and are shown at the time of depositing. Withdrawal processing typically takes between 4 and 12 hours depending on demand and your bank, though BACS transfers may take up to three days. We may apply maximum winnings limits to certain products, and table or per-spin stake limits apply to roulette, blackjack and other casino games.

We reserve the right to delay or withhold withdrawals pending cleared deposits, verification checks, a regulatory instruction, or an ongoing investigation into an Error, Malfunction, Interruption or Prohibited Practice. We may also set off any positive balance against amounts you owe to any company within the Betfred group.

Bonuses and Promotions

We offer a range of promotions, including our Casino Welcome Offer of up to 200 Free Spins for new customers who opt in and stake 10 GBP or more on casino slots within 30 days of registration. You can also enter a betfred promo code, such as our Games Welcome Offer code SPINS, to qualify for additional rewards. Our Sports Welcome Offer provides 50 GBP in Free Bets when you bet 10 GBP on sport, subject to eligibility and payment exclusions.

Other BetFred casino bonuses include the Prize Reel, the Upgraded Prize Reel, and Free Spins Acca, each with their own staking and eligibility requirements. Our Comp Points loyalty scheme rewards regular play, converting points into Golden Chips, Free Spins, or cash based on your Casino level. If you link a Rewards4Racing account, you also earn points on sports stakes.

• Promotions must be accepted within 3 days of being awarded
• Accepted promotions are valid for 7 days, and unused free bets expire after 7 days
• Each betfred casino promo code offer is separate and cannot be combined with another promotion
• Promotions have no cash value and cannot be exchanged for cash
• Stakes on Card Games, Live Casino, Scratchcards, Table Games and Video Poker do not count toward staking requirements

We consider misusing, exploiting or manipulating any betfred casino bonus offer to be a Prohibited Practice. This includes creating duplicate accounts, using a VPN to disguise your location, employing bots or player-assistance software, initiating chargebacks, or exploiting a fault, loophole, Error, Malfunction or Interruption. Where we identify such conduct, we may suspend, restrict or close your account, void transactions, withhold funds including winnings, and seek compensation for our losses.

Our Games and Platforms

We provide access to over 2,000 games, including more than 900 slots, around 100 live dealer games, and over 130 jackpot titles. Our BetFred casino games are sourced from leading providers including Playtech, Pragmatic Play, NetEnt, Red Tiger, IGT, Microgaming, Yggdrasil, Blueprint Gaming, Big Time Gaming, Push Gaming, Relax Gaming, Realistic Games and Nolimit City, alongside our own proprietary platform launched following a 100 million GBP migration completed in 2024. Our live casino, powered by Evolution and Playtech Live, features blackjack, roulette, baccarat, poker, game shows, dragon tiger and sic bo.

You can enjoy our full range of products, including sports betting, BetFred Bingo, Vegas games, Lotto, Tote, Virtual Sports and Poker, across desktop, mobile browser, and our dedicated iOS and Android apps. Some promotions carry app-specific restrictions, so we recommend reviewing the terms of each offer before opting in.

Responsible Gambling

We are committed to promoting safer gambling and provide tools to help you stay in control, including deposit limits, time-outs, and self-exclusion via GAMSTOP. If you feel your gambling is becoming a problem, we encourage you to contact GamCare's National Gambling Helpline or GambleAware for free, confidential support.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. We will not be liable for losses arising from technical faults, internet connectivity issues, or events beyond our reasonable control. Nothing in these terms limits liability that cannot be excluded under applicable law.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We will notify you of material changes, and your continued use of our website or app after such changes constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these terms, our promotions, or your account, our customer support team is available 24/7 via Live Chat, or you can reach us by post or email at support@betfred.com.